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 Improving Organizational Effectiveness:
 ISO 9001: 2008
 Download Course Content (PDF)


Course Overview/Aim:
This course provides an introduction to the application of the ISO 9001 model and the
concept of quality. Participants learn how to implement a quality management system,
and improve the effectiveness of their organizations by building on quality principles,
using the ISO 9001 model to create better quality principles thereby achieving business excellence which leads to performance improvement.

At the end of the course participants will understand the concept of ‘quality’ and how organizations seek to achieve it, requirements of ISO 9001: 2008, and how to
integrate ISO 9001: 2008 into an organizations business plans and actions.

Course Materials:
All materials presented during the course, textbook, supplementary notes and exercises.

Who should attend?

Supervisors, team leaders and middle management. Prior knowledge of ISO 9001 beneficial

Course Duration:
2day


Date:
Location:
Time:
Cost:
14th -15th Mar
Port-Harcourt
8:00am - 4:00 pm
N65,000
8th -9th Aug
Port-Harcourt
8:00am - 4:00 pm
14th -15th Nov
Port-Harcourt
8:00am - 4:00 pm
 
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